These "General Terms of Use" (hereinafter referred to as the "Terms") govern your access to and use of the website ( and its sub-sites (collectively, the "Website") provided and managed by Tianluo Electronic Technology Co., Ltd. (hereinafter referred to as "Tianluo Technology", "we", "our", or "us").

Please read these Terms carefully. By accessing the Website, you acknowledge that you have read, understood, and agree to these Terms. If you do not understand or agree to any part of these Terms, you should exit the Website immediately.

For certain features or services of our Website, additional terms or requirements of Tianluo Technology may apply. In the event of any conflict between these additional terms and these Terms, the additional terms shall prevail for the aforementioned features or services.

Changes to Terms or Website
Tianluo Technology reserves the right to modify these Terms, provided that certain provisions of these Terms are proven to be incomplete or outdated, and such modifications are reasonable, considering your interests.

All modifications will become effective after being posted as revised terms on the Website or provided to you in another manner. If you do not agree to the revised terms, please exit the Website immediately.

We may also change, upgrade, discontinue, or temporarily interrupt any features or components of the Website and/or its content at any time without prior notice. Due to the nature of the Internet and computer systems, Tianluo Technology shall not be liable for the continuous availability of the Website.

Website Content
The Website content includes but is not limited to text, images, data, opinions, suggestions, web pages, downloadable user manuals, product data sheets, and links provided through the Website. The Website content is provided for your convenience only. While Tianluo Technology has made efforts to provide accurate information on the Website, we do not assume any obligation or liability for the accuracy and completeness of the information. Tianluo Technology may change the content provided on the Website or referenced products at any time without notice.

Software Content
Tianluo Technology or its licensors own and reserve all rights to the software content on the Website, including all applicable intellectual property rights, whether in source code or binary form, sample code, related documentation, and other related materials (collectively referred to as the "Software Content").

Unless you obtain relevant licenses through agreements signed with Tianluo Technology, these Terms do not grant you any rights or licenses to the Software Content. You shall not:

Copy or duplicate the Software Content or any part thereof in any form;
Remove or alter any trademarks, logos, copyrights, or other proprietary notices, symbols, marks, or labels in the Software Content;
Use the Software Content in a manner that may infringe upon the patents, copyrights, trademarks, trade secrets, or any other intellectual property or proprietary rights of Tianluo Technology, its third-party providers, or any other third parties;
Modify, translate, adapt, decompile, disassemble, or reverse engineer the Software Content or any part thereof (unless such restrictions are expressly prohibited by applicable law); or
Use the Software Content for any service bureau, timesharing, resale, or similar purposes.
Your Use of the Website
You shall not use the Website content and/or software content for any purpose that violates these Terms, is associated with any illegal purpose, or requests any illegal activities that infringe upon the rights of Tianluo Technology or any third party.

You shall not access any part of the Website without authorization, or access any services provided on the Website, or access any other systems or networks connected to any Tianluo Technology servers.

You shall not take any actions that would impose an excessive load on the normal operation of the Website, including but not limited to its infrastructure, systems, and networks.

You shall not obtain or attempt to obtain any Website content and/or software content through any means not intentionally provided, nor shall you use any manual or automated processes, devices, programs, algorithms, or methods to access, acquire, copy, or monitor any part or content of the Website.

You shall not test the Website or any networks connected to the Website for vulnerabilities through scanning or any other means, nor shall you violate the security or authentication measures of the Website and services provided through the Website. You shall not reverse lookup, trace, or attempt to trace any information of Tianluo Technology or any other users or visitors of the Website, nor shall you exploit or disclose any information or services provided through the Website.

You shall not interfere with or attempt to interfere with the normal operation of the Website and the use of the Website by other users in any way, including but not limited to the use of any devices, software, or programs.

When using the Website and its content, you agree to comply with applicable laws and social ethics. You shall not use the Website and its content to create, copy, or disseminate any illegal information, infringe upon the rights of others, or disrupt social order and stability. You shall not engage in activities harmful to network security and any computer systems through the Website and its content.

Intellectual Property
All trademarks and logos displayed, mentioned, or otherwise used on the Website are the property of Tianluo Technology or its licensors (as applicable). You shall not use these trademarks or logos in any way without the express prior written permission of Tianluo Technology or the relevant licensors.

Unless otherwise specified, all content on the Website is copyrighted by Tianluo Technology or the applicable licensors. Without the prior written consent of Tianluo Technology or other relevant parties, any content on the Website shall not be copied, modified, promoted, distributed, reproduced, played, dismantled, reverse-engineered, decompiled, linked, or transmitted by hyperlinks, stored in an information retrieval system by "mirroring" on other servers, or used in any other way by any means for any other purpose by any person.

Tianluo Technology's privacy policy applies to your use of personal information through the Website. By using the Website, you agree that Tianluo Technology may use such information in accordance with this privacy policy.

Product Availability
The availability of products and services described on the Website and their descriptions may vary depending on your country or region and may include products and services not available in your country or region. Please consult your local Tianluo Technology sales representative or agent for specific product and/or service information.

Links to Third Parties
While the Website may contain links to third-party websites for your convenience, Tianluo Technology is not responsible for the content of any such websites. When using these websites, you may need to review and agree to the applicable rules of use. In addition, the inclusion of links to third-party websites does not imply endorsement by Tianluo Technology of such websites or the products or services referenced therein.

To the maximum extent permitted by applicable law, all content provided on the Website is provided on an "as is" basis without any form of warranty, guarantee, or representation. Tianluo Technology expressly disclaims all express, implied, statutory, or other warranties, guarantees, or representations, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability
To the maximum extent permitted by applicable law, under no circumstances shall Tianluo Technology, its directors, senior management, employees, shareholders, subsidiaries, contractors, agents, licensors, or suppliers be liable for any direct, indirect, special, incidental, consequential, punitive, and/or exemplary damages arising from or related to the Website, or the use or inability to use the Website, or reliance on the content of this Website, including but not limited to loss of profits or revenue, loss of data, and/or business interruption. Unless otherwise agreed in any other agreement, Tianluo Technology shall not be liable for the content of the Website to the extent permitted by applicable law, regardless of the cause or basis of liability.

Governing Law and Dispute Resolution
You agree that your access to the Website and all related activities shall be governed, interpreted, and construed under the laws of the People's Republic of China. You agree that any disputes arising from these Terms or your access to the Website and all related activities shall be resolved through arbitration and submitted exclusively to the China International Economic and Trade Arbitration Commission ("CIETAC") under its rules, with the arbitration conducted in Beijing. The foregoing provision regarding dispute resolution shall not apply in jurisdictions where such dispute resolution is prohibited. For example, if you are an EU user, you may bring a lawsuit in the courts of your country of residence.

Contact Us
If you have any questions, please contact us immediately via email at

Please note: The translation provided here is based on the original text in Chinese. While efforts have been made to ensure accuracy, discrepancies may exist. In case of any inconsistencies or discrepancies, the original Chinese text shall prevail.
With the unremitting pursuit of "high quality, high technology, high cost-effective and perfect service", Tianluo Technology creates win-win situation with customers and wins the favorable comments from domestic and foreign customers.

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